Frequently Asked Questions

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Have a question? Check this list for your answer. If it’s not there please contact me. anewman@netspace.net.au Ph:0407516522

What can I purchase from this site?

There are four types of products available.

  1. An Original Oil Painting by Anne Newman
    See Paintings for Sale
  2. A Canvas Print of an Original Painting by Anne Newman
    See Prints for Sale
  3. A Photo Print of an Original Painting by Anne Newman
    See Prints for Sale
  4. A Photo Block of an Original Painting by Anne Newman
    See Prints for Sale
Original Paintings

What type of original paintings are available for sale?

All original paintings available for sale are done using oil paints on canvas. From conception to the final product they are the original work of Anne Newman. Any photos used to assist in the creation of the concept have been taken by Anne Newman. The blocking out of the first layer of the composition is usually done with acrylic paint. Derivan Matisse Structure paint is used on paintings with strong or detailed texture. Oil paint is used for all other layers. All paintings are given a "Retouch Varnish" before sale. It is highly recommended that the painting is then given a final coat of varnish after 12 months.

I am basically a genre artist so many of my paintings are of people going about their daily activities. In all of my paintings even the landscapes I strive to tell a story. All of my finished paintings are submitted for sale at exhibitions around Melbourne. You can watch my current painting develop by following my Blog

Are the original paintings framed?

In the description of each painting on its post there is a statement as to whether the painting is framed or not. Recently I have been tending to produce most of my paintings on box canvases which don't need framing. This style seems to suit the modern buyer and also allows me to keep the cost of my paintings reasonable.

What size are the original paintings?

The size of the painting is stated in the description of the painting. If framed, the size includes the frame.

Prints

What is a Canvas Print?

A Canvas Print is a digital reproduction constructed from an image of the original painting. The canvas print is produced on a box canvas ready for hanging. Occasionally minor cropping needs to occur to fit the available canvas sizes. Where severe cropping has to occur a comment to this effect accompanies the information about the print.

What is a Photo Print?

A Photo Print is produced from an image onto high quality Matt paper. A photo Print requires a frame.Occassionally minor cropping needs to occur to fit the available sizes. Where severe cropping has to occur a comment to this effect accompanies the information about the print.

What is a Photo Block?

A Photo Block can be made from any of the images available for prints. Size 15cm x 10cm or 10cm X 15cm (depth 2.5cm). Each Photo Block comes with a small stand. A Greeting Message can be added (limited number of characters)

Who makes the prints?

The Canvas Prints and Photo Blocks are made by The Canvas Factory. The Photo Prints are made by Officeworks.

What are the available sizes and cost of the prints?

The cost of the print and recommended size is given next to the image. As a guide here are the costs for some of the sizes.

Canvas Prints come in the following sizes.

30cmx20cm $40
30cmx30cm $45
45cmx30cm $50
50cmx40cm $60
60cmx30cm $65
50cmx50cm $70
60cmx40cm $70
60cmx60cm $80
75cmx50cm $90
90cmx60cm $100
90cmx90cm $125

A recommended size is given with the image. All images are available downsized but not all images can be upsized.

Photo Prints come in the following sizes.

A4 210x297 $20
A3 297x420 $35
A2 420x594 $50
A1 594x841 $60

A recommended size is given with the image. Other sizes are available on request. Note that some sizes are not suitable for some of the images. The frame is not included.

Photo Blocks are all the one size: 15cm x 10cm or 10cm X 15cm (depth 2.5cm) $35

Delivery

What is the cost of shipping an Original Painting?

Delivery of an original painting within the Melbourne, Victoria area is an additional $50. For Delivery to all other places with Australia a quote will be given.

What is the cost of shipping a Canvas Print to a destination within Australia?

Delivery within Australia is free.

What is the cost of shipping a Photo Print to a destination within Australia?

Delivery within Australia is free.

What is the cost of shipping a Photo Block to a destination within Australia?

Delivery within Australia is free.

How long does it take for me to receive my painting?

The painting will be sent by courier once the payment has been received. Delivery should occur within the next two days.

How long does it take for me to receive my print?

Delivery of Canvas Prints and Photo Blocks takes approximately 5 to 10 days once the order is placed. Delivery of Photo Prints takes approximately 5 days once the order is placed.

The Delivery cost is additional to all other places and a quote can be given on request. Please allow more time for destinations beyond the local Melbourne area.I will keep you informed as to the status of your order.

Return Policy

If you are not satisfied with the print purchased please contact me on my email to discuss returning the item and receiving a refund. The cost of returning the print must be met by the purchaser.

Overseas Sales

Photo Prints are sent by Australia Post to anywhere in the world. Canvas Prints can be sent to countries where The Canvas Factory has an Office. These include: New Zealand, Hong Kong, Singapore, USA, Canada, United Kingdom, Northern Ireland, Philippines.

Are all images of original paintings available as prints?

What is included in the cost of purchasing an original painting?
What additional costs are involved when purchasing an original painting to be delivered within Australia?
How do I place an overseas order for purchasing an original painting?
What additional costs are involved when purchasing an original painting to be delivered to a country outside Australia?
What if I don't like the painting when it arrives?

What is the cost of shipping a digital print to a destination outside Australia?
What is the cost of shipping a photoprint to a destination outside Australia?

Are all images of original paintings available as prints?
No. The dropdown shopping cart menu for each image will indicate whether a digital and/or photoprint is available for purchase.

What is included in the cost of purchasing an original painting?
The cost of purchasing an original painting includes insurance against loss whilst being shipping within Australia or overseas. Once the painting has been delivered the insurance cover lapses.

What additional costs are involved when purchasing an original painting to be delivered within Australia?
Packing and Shipping of an original painting to any destination within Australia is an additional $180.
Private arrangements can be made for a painting being delivered within the Eastern suburbs of Melbourne to avoid the packing and shipping cost.

How do I place an overseas order for purchasing an original painting?
Arrangements for paying for and shipping an original painting outside Australia can be made by emailing the artist: anewman@netspace.net.au

A quote will be sent for the total cost to ship the painting to the required destination. The quote will cover:
1. the cost of the painting (including insurance against loss in transit).
2. packing the painting
3. shipping the painting.

What additional costs are involved when purchasing an original painting to be delivered to a country outside Australia?
If an original painting is to be delivered outside Australia the cost of packing and shipping the painting will be quoted via email once the destination is established.

What if I don't like the painting when it arrives?
The painting can be returned to the artist Anne Newman at the expense of the purchaser.

Once the painting arrives back with the artist and given that it is in the same condition as when originally sent, a refund will be forwarded.

The total sum refuned will be the cost of the original painting minus 3% of the value of the painting to cover the insurance cost.

The original packing and shipping costs will not be refunded.

What is the cost of shipping a digital print to a destination within Australia?
A digital print costs $5 to be sent ordinary mail.

What is included in the cost of purchasing a digital print within Australia?
Included in the purchase price of a digital print is the guarantee that if the print doesn't arrive in a satisfactory state then the print will be replaced at no further cost to the customer. Please note however that the damaged print must be returned to the artist Anne Newman as proof of damage before the new print will be sent.

What is the cost of shipping a photo print to a destination within Australia?
A photo print will cost $20 to be sent within Australia. The print is sent registered mail in a cylinder.

What is included in the cost of purchasing a photoprint to be delivered within Australia?
Included in the purchase price of a photo print is the guarantee that if the print doesn't arrive in a satisfactory state then the print will be replaced at no further cost to the customer. Please note however that the damaged print must be returned to the artist Anne Newman as proof of damage before the new print will be sent.

What is the cost of shipping a digital print to a destination outside Australia?
Packing and shipping a digital print to a destination outside Australia costs an additional $10 Australian.

What is the cost of shipping a photoprint to a destination outside Australia?
Packing and shipping a photoprint to a destination outside Australia costs an additional $50 Australian.r

Anne Newman

Oil Painter in realistic genre style, predominantly buildings and people. To continue the discussion contact Anne on anewman@netspace.net.au or phone +61 407 516 522

Melbourne, Victoria, Australia

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